About Med View Services
Our Nurses Work for You
Our Services
A potential client contacts your firm for help.
At Med View Services, we act as extensions of your firm’s intake department from the moment you receive a case lead. You provide us with the name and phone number of your potential client, and we handle the rest.
You request a recommendation.
You provide your potential client’s contact information through a secure, easy-to-use web portal, customized for your firm. After your submission is complete, you can track the progress of our evaluation.
We contact your potential client.
Within hours of your request, one of our registered nurses contacts your potential client. As an agent of your firm, your clients will feel reassured and taken care of by a concerned, knowledgeable professional.
We investigate the claim and gather data about the potential case.
Every nurse on our staff has at least five years of clinical experience. Our medical knowledge, professional experience, and compassionate bedside manner help us get a clear picture of your potential client’s
We evaluate the claim’s medical merit.
Our nurses determine the medical merit recommendation of your potential case using our 4-step evaluation process as a guide.
You receive a concise report of our findings.
A “YES” or “NO” recommendation is sent to you through your Med View Services web portal— typically within 24 hours of your request—allowing you to make fast, informed decisions about medical malpractice case leads.
FAQ's
What does Med View Services do?
How do you identify yourselves to callers?
Our Medical Review Specialists introduce themselves as agents calling on behalf of your firm when they speak to your potential clients. In every interaction with your potential clients, our nurses act as extensions of your firm, ensuring your clients receive the customer service, attention, empathy, and respect they deserve.
How do you determine if a case has medical merit?
When our registered nurses talk to your potential clients, they will use their medical knowledge and proven bedside manners to gather the information that answers four key questions:
- Is there a significant or permanent injury or damage?
- Is there an apparent or suggested deviation in the standard of care?
- Is there a direct link between the deviation and the injury or damage?
- Is a further review of medical records recommended?
Answers to these questions are weighted accordingly to help us make a clear “Yes” or “No” recommendation as to whether a case warrants further review by your firm.
How long does it take to get a case evaluation?
Our goal is to contact your potential client within hours of receiving your request for an evaluation. Sometimes clients are difficult to reach, and some cases may take longer to investigate than others, but in many cases your firm will receive the results of our review within one business day.
How much do your case reviews and evaluations cost?
Our reviews and evaluations are provided on-demand at your request. There are no monthly charges, subscription fees, or hourly rates—you only pay for each individual case evaluation you receive. You are not charged for missed calls, unreachable clients, or withdrawn cases. For detailed pricing information, or if you have questions about how our service works, what we do, or who we are, contact us today.
Call us at 615-864-0543 or use our online form to find out how we can help your firm maximize all of its medical malpractice intakes.